heartstocks GmbH. Information pursuant to § 5 DDG.
Neuer Wall 54
20354 Hamburg
Germany
Commercial Register & tax number.
Contractually tied agent. Within the meaning of § 3 (2) WpIG.
heartstocks GmbH is a contractually tied agent within the meaning of § 3 (2) WpIG and acts in investment brokerage pursuant to § 2 (2) no. 3 WpIG exclusively for the account and under the liability of CONCEDUS GmbH, Nürnberg.
heartstocks GmbH has been notified to the Federal Financial Supervisory Authority (BaFin) as a tied agent of CONCEDUS GmbH and is entered in the register of contractually tied agents of BaFin.
CONCEDUS GmbH. Securities institution.
Ostendstr. 100
90482 Nürnberg
BaFin. Federal Financial Supervisory Authority.
Marie-Curie-Straße 24-28
60439 Frankfurt
Graurheindorfer Str. 108
53117 Bonn
Complaint procedure.
For complaints, please use our email at enno.henke@heartstocks.com. Insofar as your complaint concerns investment brokerage, heartstocks GmbH will forward your complaint directly to CONCEDUS GmbH.
You may also direct your complaint regarding investment brokerage directly to CONCEDUS GmbH, Nuremberg. Their contact details can be found above on this page.
Out-of-court settlement. Conciliation body.
Deutsche Bundesbank
Schlichtungsstelle bei der Deutschen Bundesbank
Postfach 10 06 02
60006 Frankfurt am Main
Due to statutory obligation, CONCEDUS GmbH and heartstocks GmbH participate in the dispute-resolution proceedings of the competent conciliation body for disputes arising from or concerning consumer contracts with CONCEDUS GmbH or heartstocks GmbH respectively.